SEND US SECURE EMAIL USING SYB SECURE.
If you are not an Online Banking customer, the best way to communicate with Stock Yards Bank electronically and the only way to ensure your confidential information (account numbers, tax id numbers and financial statements, etc) is communicated safely is to send your message with our encrypted message center- SYB Secure:
First Time Secure Email User, please follow link below to:
> Create an account
Existing Secure Email User, please follow link below to
> Login
FREQUENTLY ASKED QUESTIONS:
Why do you need to encrypt email?
Regular email isn’t a private conversation and can be easily intercepted and read by unwanted parties. By law we are required to protect certain types of personal information but more importantly we believe it is simply a smarter way to do business. In addition email encryption increases efficiencies by allowing the electronic transfer of sensitive information that has traditionally required slower manual delivery methods. Email encryption is one way we’re taking responsibility to protect your personal private information.
What kinds of information will be encrypted?
Our email encryption service will encrypt email that contains personal sensitive information such as:
• Personal information, such as social security numbers
• Financial information, such as account and credit card numbers
How will I get my encrypted messages?
When an employee sends you an email containing private information, then you may receive an encrypted message. You will be asked to click on a link in the email, which will connect you to our secure message center.
Note: The red asterisks (*) indicate required fields. On the Registration page, enter a Password that complies with the Password Rules shown, re-enter it, then enter a Password Reminder Phrase.
Click Submit Password.
The SecureMessage Center opens and displays your email message.
What if I already use Zix Email Encryption?
If you already use Zix then you are already part of the ZixDirectory, and will automatically receive secure emails in your inbox and be able to send secure emails back to us transparently.
Will it be difficult to get my messages?
You will be able to open your encrypted emails in seconds with the confidence that your personal information remains private. Together with our partners at ZixCorpª, we have developed an easy-to-use approach that protects our entire community of interest — our employees, our customers, and our business partners.
What should I do if I have questions?
If you’d like to know more about our new email encryption system, you can contact our customer service center at (502) 582-2571 or (800) 625-9066 or email us at onlinecustomerservice@syb.com.
