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REPORT A LOST OR STOLEN DEBIT OR CREDIT CARD
All debit cards
800-523-4175
Personal credit cards
888-295-5540
Business credit cards
866-243-7678
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MEMBER FDIC
©2004 STOCK YARDS BANK
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eStatement Frequently Asked Questions
Signup Now! What are “eStatements”?
“eStatements” are just like the paper statements you receive in the mail, but they are accessible online. There is no
charge for this new Online Banking convenience.
- Access your bank statements quickly and easily online
- View statements online 24/7, from any PC with an internet connection
- Print or save statements whenever you need them
- Reduce risk of lost or stolen statements
- Always have 13 months’ worth of statements available online
Who is eligible?
- Any Stock Yards Bank & Trust Company customer who uses Online Banking. Online Banking customers must have a valid e-mail
address to obtain this service. (If you do not currently use Online Banking and wish to apply for this free service,
click
here.)
- Any Checking, Savings, or Money Market account under your Access ID will be eligible for eStatements.
How does eStatement work?
- You will be notified by email every time a new eStatement is available to view online.
- Online Banking users will have access to bank statements via their Online Banking account.
- eStatements will replace the paper statements you receive by mail. Note: Once you sign up for eStatements, you will no
longer receive paper statements in the mail. However, you may cancel your eStatements and convert to paper statements by
completing the eStatement cancellation notice and mailing it as indicated or dropping it by any branch.
What if I have a joint account? Do both owners have to agree to receive eStatements?
No. It only takes one owner to turn eStatements on, and paper statements off. If there are other account owners who are
receiving paper statements, you may want to consult with them before enrolling for eStatements. How do I sign up?
Click here to view the eStatement Agreement, and to apply now. How do I cancel my eStatement?
Click here for the eStatment Cancellation Form. |
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