"eStatements" Frequently Asked Questions
What are “eStatements”?
“eStatements” are just like the paper statements you receive in the mail, but they are accessible online. There is no charge for this new Online Banking convenience.
- Access your bank statements quickly and easily online 24/7
- Print or save statements
- Reduce risk of lost or stolen statements
- Always have 13 months’ worth of statements available online
Who is eligible?
- Any Stock Yards Bank & Trust Company customer enrolled in Online Banking. Online Banking customers must have a valid e-mail address to obtain this service. (If you do not currently use Online Banking and wish to apply for this free service, click here.)
- Any Checking, Savings, or Money Market account under your User ID will be eligible for eStatements.
How does eStatement work?
- You will be notified by email every time a new eStatement is available to view online.
- Online Banking users will have access to bank statements via their Online Banking account.
- eStatements will replace the paper statements you receive by mail. Note: Once you sign up for eStatements, you will no longer receive paper statements in the mail. However, you may cancel your eStatements and convert to paper statements by completing the eStatement cancellation notice and mailing it as indicated or dropping it by any branch.
What if I have a joint account? Do both owners have to agree to receive eStatements?
No. It only takes one owner to turn eStatements on, and paper statements off. If there are other account owners who are receiving paper statements, you may want to consult with them before enrolling for eStatements.
How do I sign up?
Click Here to view the eStatement Agreement, and to apply now.
How do I cancel my eStatement?
Click Here for the eStatment Cancellation Form.
