Welcome, THE BANK-Oldham County Customers!
THE BANK-Oldham County Customer Resources:
For questions regarding changes to your accounts or information about conversion, please contact us at:
Stock Yards Bank & Trust
It is our pleasure to formally welcome you to the Stock Yards Bank & Trust family. On Monday, August 12th, 2013, all of THE BANK – Oldham County (a division of Stock Yards Bank & Trust) offices will become Stock Yards Bank & Trust offices. As we approach this exciting time, we continue to work through all of the operational and technological issues involved with a conversion. We are also providing training for our employees so that we will be able to answer all of your questions and assist you with your banking needs.
Our goal is to make this transition as smooth as possible while providing you with the personalized, exceptional service you’ve grown accustomed to. Since 1904, Stock Yards Bank & Trust has been known for the outstanding customer service provided to our customers – service that leads to “lifelong relationships”.
Included in the Conversion Booklet
By now, you have received a conversion booklet regarding important information about converision. This booklet is also available as a PDF to the right of this letter. Please keep this booklet handy for the next few months. We think you will find this information helpful as you have questions related to your accounts and the conversion process. In the front of this booklet is a list of important dates to remember related to the conversion. In the pages that follow, you’ll see information on all of our accounts and how your existing THE BANK accounts will be matched to new
Stock Yards Bank accounts. You’ll also see important information related to other banking services you may utilize, such as debit cards, online banking, bill pay and e-statements.
We’re Here to Help
After reviewing the information enclosed, if you have any questions or concerns, please contact us at
(502) 582-2571 or email@example.com. We look forward to serving you as a
Stock Yards Bank customer and helping you reach your financial goals.
David P. Heintzman James A. Hillebrand
Stock Yards Bank & Trust, Chairman & CEO Stock Yards Bank & Trust, President