CORONAVIRUS REMINDERS (ORIGINALLY POSTED MAY 6, 2020):
UPDATED JUNE 4, 2020
All of our offices will continue to service your transactions from our drive-thru lanes during normal business hours, and through our Interactive Teller Machines (ITMs) and ATMs.
While branch lobbies will not be open for public traffic, all offices will remain staffed during regular business hours and we can accommodate you - including scheduling meetings and accessing safe deposit boxes.
We encourage you to utilize our self-service tools such as our ATM’s/ITM’s, online banking, mobile banking and Bill Pay. These services allow you to check balances, view transactions, make payments, find an ATM, ITM and more. It’s fast, easy and allows you to bank from the safety of your phone or home computer.
We're here to assist you when you need us. Please call us at (800) 625-9066 or contact us by email at firstname.lastname@example.org.
UPDATE: MARCH 30, 2020
Dear Valued Customer,
In our ongoing efforts to help you and keep you informed, I want to share some exciting news that may assist you during these difficult times.
With the passage of the Coronavirus Aid, Relief, and Economic Security Act (CARES) last Friday, the government has significantly expanded the products and capabilities of the United States Small Business Administration (SBA). The SBA is utilizing banks as an integral part of their delivery mechanism.
Do you need help, or want additional information?
If you are a business owner and currently have a lending relationship with Stock Yards, contact your relationship manager. They can discuss the new SBA options available to you such as SBA Economic Injury Disaster Loans (EIDL) and the Paycheck Protection Program (PPP). For more detailed information on these programs and other programs available through SBA, visit www.sba.gov.
If you need assistance but don’t currently have a lending relationship with Stock Yards, please contact us at (502) 625-0823 or e-mail us at SBA@syb.com. One of our professionals will be glad to help find the right program for you.
Online Lending Programs
We also offer online lending programs for our existing consumer and business customers.
Consumer Loan Express - Existing checking customers may apply for a personal line of credit from $1,000 to $5,000. Visit - https://consumerloanexpress.syb.com/ for more information.
Business Loan Express - Existing business checking customers may apply for and set up a traditional (non-SBA) line of credit from $2,500 to $50,000. Visit - https://businessloanexpress.syb.com/ for more information.
Help With Current Loans/Lines of Credit
We will work with you if you are experiencing financial difficulty due to the impact of the coronavirus pandemic. Should you encounter hardship, listed below is contact information for you to request help:
- Support For Business/Commercial Loan Customers
Please contact your Relationship Manager to discuss options. Qualified borrowers may be eligible for payment deferrals or other assistance based on your needs.
- Support for Mortgage and Consumer Customers
Call us at (855) 324-3506 to request payment deferrals and to discuss options available to you.
We will continue to keep you updated with any new information related to COVID-19. We are here for you and we want to help you in any way we can. Please call us at (800) 625-9066 or contact us by email at email@example.com.
James A. (Ja) Hillebrand
Chief Executive Officer