Fraud Prevention Tips
Do not open email attachments or click on a link from unsolicited sources.
Avoid completing email forms or messages that ask for personal or financial
Do not trust an email asking you to use a link for verification of login or
Monitor your account transactions for unauthorized use.
Shred old financial information, invoices, charge receipts, checks,
unwanted pre-approved credit offers and expired charge cards
before disposing of them.
Contact the sender by phone if you are suspicious of an email attachment.
Your financial institution will never send unsolicited emails asking you to
provide, update or verify personal or confidential information via return email.
If you receive an email inquiry allegedly from your financial institution, please
report the incident to a customer service representative as quickly as possible.
To mitigate the risk of online fraud and identity theft, your first and best
protection is awareness.
Phishing is an online scam tactic that is used to lure users into unknowingly
providing personal data, such as credit card information or login IDs and
passwords. Using spoof (look-a-like) emails and websites, the tactic attempts to
gain the trust of unsuspecting targets and convince them that vital information is
being requested by a vendor they may already have a relationship with, such as
It is important that our customers are aware of the dangers of identity theft.
Identity theft can occur when criminals find a way to steal your personal or
other identifying information and assume the use of that data to access your
personal accounts, open new accounts, apply for credit in your name, purchase
merchandise and commit other fraud or related crimes using your identity.