StockYards Bank & Trust Personal Online Banking eGuide - page 7

5
Getting Started & Logging In
What is a Secure Access Code? A Secure Access Code is a one-time use
code, that allows you to securely login to our Online Banking system. It is
delivered to you via email, phone call or SMS text. Secure Access Codes are
also used if you delete the security certificate or “cookie” that we’ve stored on
your computer, or if you request login from a device not setup for repeated use.
Choosing “activate my computer for later use” authorizes us to store a security
certificate on your computer which will speed up the verification process in the
future, and eliminate the need to use a Secure Access Code during each login.
If this is your first time logging in, enter your Login ID, leave the “Password” field
blank, check the “I am a First Time User” box and click Login. Select one contact
from the list that you can immediately access and our system will deliver you a
temporary Secure Access Code within minutes. If you are logging in for the first
time, you will be prompted to create a new password.
If you choose to have your secure access code delivered via email, you
can expect to receive your code within moments. Should you not see your
code appear in your inbox, check your junk mail folder to make sure it
wasn’t misplaced.
Note: If all of the contact information we have on file is inaccurate or out-of-
date, you cannot proceed any further. Please contact us to provide updated
information.
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