Questions?
Contact Us
Let the team at Stock Yards Bank & Trust help.
(502) 582-2571 or (800) 625-9066
Write to us at P.O. Box 32890, Louisville, KY 40232-2890
Our Call Center is Available:
Monday - Thursday: 8:00 am – 5:00 pm EST
Friday: 8:00 am – 5:30 pm EST
Saturday: 9:00 am – 12:00 pm EST
Stock Yards Bank & Trust Routing Number: 083000564
Lost or Stolen Credit/Debit Cards
Debit Cards: (800) 625-9066
Consumer Credit Cards: (800) 992-4951
Business Credit Cards: (800) 325-3678
24-Hour Account Information
Kentucky: (502) 625-2411
Indiana: (317) 238-2888
Ohio: (513) 824-6111
Online Banking & Bill Pay
Online Banking Support: (502) 582-2571 or (800) 625-9066
Debit Card Services
Consumer Credit Card Services
(502) 625-9955 (Mon-Fri 8:00-5:00 pm EST)
(800) 992-4951
Business Credit Card Services
(502) 625-9955 (Mon-Fri 8:00-5:00 pm EST)
(866) 839-3409 (After hours)
(800) 325-3678 (After hours Lost/Stolen)
(800) 992-4951 (Previous Kentucky Bank cardholder)
Treasury Services Support
Louisville/Southern Indiana: (502) 625-9977
Central Kentucky: (859) 988-1451
Indianapolis: (317) 238-2898
Cincinnati: (513) 824-6198
Mortgage Services
Kentucky/Southern Indiana: (502) 625-9388
Cincinnati: (513) 824-6190
Consumer Loans
Kentucky/Southern Indiana: (502) 582-2571
Indianapolis: (317) 238-2800
Cincinnati: (513) 824-6100
Business Lending
Kentucky/Southern Indiana: (502) 582-2571
Indianapolis: (317) 238-2824
Cincinnati: (513) 824-6107
Correspondent Banking: (502) 625-1774
International: (502) 625-9949
Workplace Banking
Kentucky/Southern Indiana: (502) 582-2571
Indianapolis: (317) 238-2800
Cincinnati: (513) 824-6108
Trust & Estate Services
Kentucky/Southern Indiana: (502) 625-1005
Indianapolis: (317) 238-2816
Cincinnati: (513) 824-6117
Private Banking
Kentucky/Southern Indiana: (502) 625-2522
Indianapolis: (317) 238-2800
Cincinnati: (513) 824-6100
Investment Services
Individual Retirement Services
Overdraft Privilege Department
Legal Orders
Stock Yards Bank & Trust Company
P.O. Box 33124
Louisville, KY 40232
CONSUMER CLOSED-END CREDIT
ERROR RESOLUTION, INFORMATION REQUESTS, AND QUALIFIED WRITTEN REQUESTS
In Case of Errors or Requesting Information on Your Consumer Mortgage Loan
Complaints asserting errors related to servicing of your consumer mortgage loan, requests for information regarding your consumer mortgage loan and qualified written requests (QWR) must be sent to:
Stock Yards Bank & Trust
PO Box 34484
Louisville, KY 40232
Please include your name, loan number and/or property address and details about the specific error you believe has taken place or the information you are requesting from us about your consumer mortgage loan. You do not need to decide if your request is a notice of error or an information request, just send your written request to the above address and we will respond in the timeframes required by federal law.